Archived: Maidstone Periodontology

18 October 2012

During a routine inspection

Patients we spoke with told us that they were very happy with the service they received at the surgery. One person said, "The welcome is nice and the staff always seem very friendly. They explain to me the complexities of the procedure and I feel that they are looking after my interests". Another person said, "The treatment definitely meets my needs. I had issues with previous dentists but I trust the dentist here and feel at ease". We found that the dentist planned treatments properly and ensured that he obtained relevant consents where necessary. We found the surgery to be clean and hygienic. We saw that there was a system in place for people to offer feedback or make a complaint if they wished.

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