Gareth Roberts - 69 Pont Street

We undertook a follow-up on-site inspection on 30 September 2025. This was carried out to review the actions taken by the registered provider to improve the quality of care and to assess whether the practice was meeting legal requirements.

We had previously undertaken an announced on-site inspection of Gareth Roberts - 69 Pont Street on 18 June 2025. We had found the registered provider was not providing safe and well-led care and was in breach of regulations 12 (Safe care and treatment) and 17 (Good governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

During our follow-up inspection, we found the practice had met regulations.

Improvements had been made to how the practice assessed and mitigated the risks associated with fire, intravenous sedation and infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles

There was an effective leadership and a culture of continuous improvement.

Gareth Roberts – 69 Pont Street is located in the London Borough of Kensington and Chelsea and provides private dental care and treatment for adults and children.

The practice was not wheelchair accessible, the provider however ensured patients with limited mobility were informed in advance and those who could not make the stairs were signposted appropriately to other local practices. Car parking spaces were available, including dedicated parking for disabled people, near the practice.

The practice had 4 treatment rooms. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists and 2 dental nurses.

We carried out this announced inspection on 18 June 2025.

We found the practice had not met all regulations.

The practice did not have effective systems to identify and manage risks in relation to fire, sedation and infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles. Improvements were needed to the system in place to monitor staff training.

There was a lack of effective oversight.

Recruitment procedures reflected current legislation.

Patients were treated with dignity and respect and their care and treatment was provided in line with current guidance.

At the time of our inspection, patients could access care, support and treatment when required.

Gareth Roberts – 69 Pont Street is located in the London borough of Kensington and Chelsea and provides private dental care and treatment for adults and children.

The practice was not wheelchair accessible, patients who could not make the stairs were directed to other local practices. Car parking spaces were available, including dedicated parking for disabled people, near the practice.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 12 staff, of which there were 2 dentists, 2 dental nurses, 3 dental hygienists, 1 periodontist, 1 oral surgeon, 1 anaesthetist 1 receptionist and 1 practice administrator. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, and the receptionist.

The provider was not complying with 2 regulations. Full details of the regulations the provider was not meeting are within the inspection findings below.

We have asked the provider for an action plan in response to the concerns found at this inspection.