• Dentist
  • Dentist

Archived: Clocktower Dental Surgery

1b Wendover Road, Harlesden, London, NW10 4RX (020) 8965 3665

Provided and run by:
Mrs. Sushma Shah

Important: The provider of this service changed. See new profile

All Inspections

12 November 2013

During a routine inspection

We talked with two patients who spoke positively of the services provided at the dental practice. A patient told us, 'they deal with you in a friendly manner. If you do not understand anything, they will explain to you. Another patient said, 'they do not have high staff turnover. That means l see same staff every time l come in, which makes me feel at ease'.

Overall, we found patients were satisfied with the quality of the service they received. Their comments were largely positive. Patients were involved in their care and there was evidence from their treatment records that treatment was planned and delivered in line with their individual needs.

The dentist and staff were aware of different forms of abuse and knew who they needed to contact in instances where they needed to make a referral.