Dr Jonathan Murgraff

Updated 11 February 2025

We carried out this announced inspection on 6 June 2025.

We found the practice had met regulations.

Infection control procedures in place were effective.

The practice had effective systems to identify and manage risks.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients’ care and treatment was provided in line with current guidance.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

The practice is in Hendon, in the London Borough of Barnet, and provides private endodontic treatment for adults on a referral only basis.

There was a small step leading into the practice, so it was not accessible to all wheelchair users. Patients were informed of this when contacting the practice and could be signposted to another practice which was accessible to wheelchair users. Onsite parking and public transport services were available near the practice.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 1 treatment room.At the time of our inspection, there was a total of 2 staff members: 1 dentist and 1 qualified dental nurse. We gathered feedback from staff and spoke to both staff during our inspection.

Updated 11 February 2025

We saw a sample of patient feedback gathered by the practice. This provided a positive view of the dental team and care provided by the practice.

Comments included, “I was hugely impressed by the [dentist`s] professionalism, the kindness, and compassion extended, and the way everything was explained to me.”, “Professional knowledge was excellent and was helpful in deciding next steps for treatment,” and “Great overall experience, put at ease and everything explained throughout.”

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.