• Mental Health
  • Independent mental health service

Cygnet Hospital Sheffield

Overall: Good read more about inspection ratings

83 East Bank Road, Sheffield, South Yorkshire, S2 3PX (0114) 279 3350

Provided and run by:
Cygnet NW Limited

Latest inspection summary

On this page

Overall

Good

Updated 22 April 2026

We assessed Cygnet Hospital Sheffield from 4 to 5 March 2026. Cygnet Hospital Sheffield is an independent mental health hospital providing child and adolescent mental health services (CAMHS) for male and female adolescents aged between 12 and 18 years old across three wards. The service accepts informal patients (who accept admission voluntarily) and patients who are detained under the Mental Health Act 1983 The service was registered with CQC in March 2011 to deliver the regulated activities: assessment or medical treatment for persons detained under the Mental Health Act 1983, treatment of disease, disorder or injury and diagnostic and screening procedures. The service had a controlled drugs accountable officer and a registered manager in place. We last inspected this service in January 2022 and it was rated as good. At this inspection, we rated the service good.

At this inspection, we visited all 3 wards. These were:

  • Griffin Ward, an intensive support service which consisted of 12 bedded mixed sex ward for children and adolescents
  • Unicorn Ward, an intensive support service which consisted of 10 bedded, mixed sex ward for children and adolescents
  • Pegasus Ward – Tier 4 General Adolescent which is a 13-bed mixed sex acute mental health ward for children and adolescents.

Within the CAMHS services at Cygnet Hospital Sheffield, young people could be admitted to either the general admissions unit or one of the two intensive support CAMHS wards depending on individual need and risk presentation. All young people were supported by a full multidisciplinary team alongside the therapy and education departments within the service.

We visited all three wards and found that the standard of care, the environments and documentation were exceptional. We found there were enough staff to meet young people’s individual needs, observed warm and meaningful engagement, activities and access to professionals. Staff were quick to respond to people’s needs and did so in a kind, caring and compassionate manner. There was a robust and fully established multi-disciplinary team who worked well together to ensure the best possible outcomes for young people.

We did not identify any breaches of regulation during this inspection.

Mental Health Act and Mental Capacity Act Compliance Summary

Staff had a clear understanding of the key principles of both the Mental Health Act (MHA) and the Mental Capacity Act (MCA). The service had a Mental Health Act administrator, who was experienced and knowledgeable in their role having worked in the service for 18 years.

The service accepted young people who were either admitted informally or detained under the MHA. The service rarely made applications under the Deprivation of Liberty Safeguards as most young people required treatment under the MHA framework. Mental Health Act documentation was stored securely on an electronic system and original paper copies were stored securely. Staff completed monthly audits to ensure compliance with the Act and young people’s rights under the Act were protected. The MHA administrator supported people to appeal against their section and ensured they fully understood their rights.

When young people were transferred between wards, documentation was completed to reflect this. The Mental Health Act team had effective working relationships with solicitors and stakeholders who attended meetings in the best interests of the young people where needed. At the time of our inspection, all mental health documentation and paperwork was completed correctly. The service also provided young people with a “My Rights” magazine, which provided further information around restrictive practices, individual rights and who could support young people during their admission.

Child and adolescent mental health wards

Good

Updated 2 December 2025

We assessed Cygnet Hospital Sheffield from 4 to 5 March 2026. Cygnet Hospital Sheffield is an independent mental health hospital providing child and adolescent mental health services (CAMHS) for male and female adolescents aged between 12 and 18 years old across three wards. The service accepts informal patients (who accept admission voluntarily) and patients who are detained under the Mental Health Act 1983 The service was registered with CQC in March 2011 to deliver the regulated activities: assessment or medical treatment for persons detained under the Mental Health Act 1983, treatment of disease, disorder or injury and diagnostic and screening procedures. The service had a controlled drugs accountable officer and a registered manager in place. We last inspected this service in January 2022 and it was rated as good. At this inspection, we rated the service good.

At this inspection, we visited all 3 wards. These were:

  • Griffin Ward, an intensive support service which consisted of 12 bedded mixed sex ward for children and adolescents
  • Unicorn Ward, an intensive support service which consisted of 10 bedded, mixed sex ward for children and adolescents
  • Pegasus Ward – Tier 4 General Adolescent which is a 13-bed mixed sex acute mental health ward for children and adolescents.

Within the CAMHS services at Cygnet Hospital Sheffield, young people could be admitted to either the general admissions unit or one of the two intensive support CAMHS wards depending on individual need and risk presentation. All young people were supported by a full multidisciplinary team alongside the therapy and education departments within the service.

We visited all three wards and found that the standard of care, the environments and documentation were exceptional. We found there were enough staff to meet young people’s individual needs, observed warm and meaningful engagement, activities and access to professionals. Staff were quick to respond to people’s needs and did so in a kind, caring and compassionate manner. There was a robust and fully established multi-disciplinary team who worked well together to ensure the best possible outcomes for young people.

We did not identify any breaches of regulation during this inspection.

Mental Health Act and Mental Capacity Act Compliance Summary

Staff had a clear understanding of the key principles of both the Mental Health Act (MHA) and the Mental Capacity Act (MCA). The service had a Mental Health Act administrator, who was experienced and knowledgeable in their role having worked in the service for 18 years.

The service accepted young people who were either admitted informally or detained under the MHA. The service rarely made applications under the Deprivation of Liberty Safeguards as most young people required treatment under the MHA framework. Mental Health Act documentation was stored securely on an electronic system and original paper copies were stored securely. Staff completed monthly audits to ensure compliance with the Act and young people’s rights under the Act were protected. The MHA administrator supported people to appeal against their section and ensured they fully understood their rights.

When young people were transferred between wards, documentation was completed to reflect this. The Mental Health Act team had effective working relationships with solicitors and stakeholders who attended meetings in the best interests of the young people where needed. At the time of our inspection, all mental health documentation and paperwork was completed correctly. The service also provided young people with a “My Rights” magazine, which provided further information around restrictive practices, individual rights and who could support young people during their admission.

Forensic inpatient or secure wards

Good

Updated 20 January 2022

Our rating of this core service improved. We rated it as good because:

  • The service provided safe care. The ward environment was clean. The ward had enough nurses and doctors. Staff assessed and managed risk well. They minimised the use of restrictive practices, managed medicines safely and followed good practice with respect to safeguarding.
  • Staff developed holistic, recovery-oriented care plans informed by a comprehensive assessment. They provided a range of treatments suitable to the needs of the patients and in line with national guidance about best practice. Staff engaged in clinical audits to evaluate the quality of care they provided.
  • The ward team included or had access to the full range of specialists required to meet the needs of patients on the wards. Managers ensured that these staff received training, supervision and appraisal. The ward staff worked well together as a multidisciplinary team and with those outside the ward who would have a role in providing aftercare.
  • Staff understood and discharged their roles and responsibilities under the Mental Health Act 1983 and the Mental Capacity Act 2005.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, and understood the individual needs of patients. They actively involved patients, families and carers in care decisions.
  • Staff planned and managed discharge well and liaised with services that would provide aftercare. As a result, discharge was rarely delayed for other than a clinical reason.
  • The service was well led and the governance processes ensured that ward procedures ran smoothly.

However,

  • The provider had not taken timely action to reduce all environmental risks. Staff did not consistently document incidents, as debriefs were not always recorded.
  • The discharge care plans were not always reflective of the work being undertaken or carer input. Patients reported that food was not of a good standard and did not meet their nutritional needs.