The Vineries

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them.

People had a thorough assessment, and care plans indicated people’s preferences and preferred routines. Staff knew people well and adhered to their needs and preferences which were kept under review with the involvement of other professionals and family where necessary.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-based good practice and standards.

Care was centred around people’s needs but was compromised by the lack of regular activity which would support people’s well-being.

The provider worked well across teams and services to support people. They made sure people only needed to tell their story once by sharing their assessment of needs when people moved between different services.

Care plans included assessments and one-page profiles plotting important information and social history. This enabled professionals to see at a glance what was important to the person and any associated risks they needed to be aware of.

The provider supported people to manage their health and wellbeing to maximise their independence, choice and control. Staff supported people to live healthier lives and where possible, reduce their future needs for care and support. 

Staff organised essential health care for people and supported people with health appointments to manage health care conditions and access well-being services.

The provider routinely monitored people’s care and treatment to continuously improve it. They ensured that outcomes were positive and consistent, and that they met both clinical expectations and the expectations of people themselves.

Ongoing monitoring of need took place through information sharing and reviews to ensure peoples need could be met. Recording could be improved upon to ensure care information was completely up to date.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.

Staff were respectful and gained people’s consent. Deprivation of liberty safeguards (DoLs) were applied for as appropriate.