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Westfield House Care Home Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 20 November 2020

About the service

Westfield House care home is a nursing home providing nursing and personal care for up to 31 people in one adapted building. There were 23 people living in the home at the time of the inspection.

We found the following examples of good practice.

¿ Systems in place allowed for people to be admitted to the home safely.

¿ National guidance was followed on the use of personal protective equipment (PPE). There was clear signage on the correct use of PPE and handwashing techniques.

¿ A detailed risk assessment was in place for ensuring safe visits by all visitors, this included a booking system to allow for social distancing, visitor agreement form, health screening and use of PPE. Local restrictions on visiting were in place at the time of the inspection and alternative measures such as video calls were being used.

¿ The environment was very clean. Additional cleaning was taking place including of frequently touched surfaces.

¿ Staff handovers were completed electronically to prevent staff gathering.

¿ Staff had been consulted with about their specific risks or concerns. Each staff member had had a detailed risk assessment and health risk assessment.

Further information is in the detailed findings below.

Inspection areas

Safe

Requires improvement

Updated 20 November 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 20 November 2020

Caring

Good

Updated 20 November 2020

Responsive

Good

Updated 20 November 2020

Well-led

Good

Updated 20 November 2020