The Care Quality Commission
  • Services in your home
  • Homecare service

Heart2Heart.

48 Ash Street, Southport, Merseyside, PR8 6JE (01704) 514488

Provided and run by:
Heart2Heart NW LTD

Important: The provider of this service changed. See old profile
Important: We have not inspected this service yet

Registered on 25 June 2025

This service was registered by CQC on 25 June 2025. New services are assessed to check they are likely to be safe, effective, caring, responsive and well-led. These assessments can include site visits, criminal record checks, interviews with key managers and a detailed review of how the service will be run. Follow-up inspections of new services are undertaken regularly following registration.

Ratings inherited from last inspection with previous provider These ratings were awarded to the previous provider who owned this service. We show these ratings to help you understand the history of this service.

(Last report published on 11 November 2024)

See archived profile Read previous reports

Overview

Latest inspection: 18 October 2024 Report published: 11 November 2024

  • Overall

    Requires improvement

  • Safe

    Requires improvement

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Requires improvement

Specialisms / services

  • Personal care
  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Dementia
  • Eating disorders
  • Mental health conditions
  • Physical disabilities
  • Sensory impairments
  • Substance misuse problems

Who runs this service

  • Organisation

    Heart2Heart. is run by Heart2Heart NW LTD

  • Mrs Lisa Humphreys
    Registered Manager

  • Mrs Lisa Humphreys
    Nominated Individual