The Care Quality Commission
  • Dentist
  • Dentist

Archived: Aesthetique Dental Care

58 Merrion Centre, Leeds, West Yorkshire, LS2 8NG (0113) 245 8066

Provided and run by:
Dr. Ferakh Hamid

All Inspections

26 March 2013

During a routine inspection

People's privacy, dignity and independence were respected. We observed staff treating people with respect, being polite and courteous. Music was being played in the treatment room that helped maintain confidentiality. There was a supportive and encouraging atmosphere between staff and the people who used the service. One person told us, 'I am aware of my treatment and they give me options and tell me the costs before they do anything.' Another person told us, 'The options are explained to me and they tell me about the risks and benefits.'

People experienced care, treatment and support that met their needs and protected their rights. We spoke with two people and they all told us they were more than happy with the care and treatment they received. One person told us, 'I am really comfortable here.' Another person said, 'Most of my family come here and we are all happy', and 'I am quite happy compared to my last dentist.'

People were treated in a clean, hygienic environment. The people we spoke with told us that they had no concerns with the hygiene. One person told us, 'I am quite impressed and it is always neat.'

People were cared for, or supported by, suitably qualified, skilled and experienced staff. Appropriate checks had been undertaken before staff began work.

There were quality monitoring programmes in place, which included people giving feedback about their care and treatment. This provided a good overview of the quality of the service provided.