Archived: Castlegate Dental Centre

Updated 9 May 2017

We undertook a desk based follow up inspection of Castlegate Dental Centre on the 6 April 2017. This desk based follow up inspection was carried out to check that improvements to meet legal requirements planned by the practice after our comprehensive inspection on 23 February 2017 had been made. We examined evidence provided by the practice against one of the five questions we ask about services: is the service well led. This is because the service was not meeting some of the legal requirements in relation to this question.

The desk based follow up inspection was carried out by a CQC inspector who had access to a specialist dental advisor.

Updated 9 May 2017

We carried out a desk based follow up inspection on 7 April 2017 of Castlegate Dental Centre.

We had undertaken an announced comprehensive inspection of this service on 23 February 2017 as part of our regulatory functions and during this inspection we found one breach of the legal requirements.

During the follow up inspection the practice produced an action plan detailing what they had prepared to meet the legal requirements in relation to the breach. This report only covers our findings in relation to those requirements.

We checked whether they had followed their action plan to confirm that they now met the legal requirements.

We reviewed the practice against one of the five questions we ask about services: is the service well led?

A copy of the report from our last comprehensive inspection can be found by selecting the 'all reports' link for Castlegate Dental Centre on our website at www.cqc.org.uk.

Our findings were:

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations.

Background

Castlegate Dental Centre is located in York town centre and provides private treatment to adults and children, which includes dental implants, intravenous sedation, oral surgery, restorative and cosmetic dentistry.

The practice is located on the first and second floor, access is via a set of stairs which has handrails. Wheelchair users and patients who find the stairs difficult are informed of access to the practice prior to an appointment. Car parking spaces are available in the town or a local park and ride service offers easy access.

The dental team is comprised of four dentists, four dental nurses, two dental hygienists, one dental hygiene therapist, one practice manager and two receptionists working within four treatment rooms.

The practice is open: Monday to Friday 8:30am – 5:00pm.

The principal dentist is registered with the Care Quality Commission (CQC) as an individual registered person. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.

Our key findings were:

• The practice had addressed issues relating to having in place an effective quality assurance process for Cone Beam Computed Tomography (CBCT) imaging equipment.
• The practice had addressed issues relating to having a sharps management risk assessment in place to mitigate the associated risks.
• The practice had addressed issues relating to the availability of lifesaving equipment and replaced emergency medical items found to be expired.