• Dentist
  • Dentist

Archived: Windsor Centre for Advanced Dentistry

Dorset House, 1 Dorset Road, Windsor, Berkshire, SL4 3BA (01753) 833755

Provided and run by:
Windsor Centre For Advanced Dentistry Limited

Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See new profile

All Inspections

14 January 2014

During a routine inspection

We spoke with three patients regarding their experience of the practice. Patients told us they were highly satisfied with the service provided. They told us they felt that staff were friendly and treated them with respect. One patient said, 'I cannot speak highly enough of them.'

Patients we spoke with told us they were given treatment options and were made aware of treatment costs. We viewed six patient records and found these contained appropriate information regarding previous examinations and treatments.

The practice was clean, hygienic and had effective systems which reduced the risk of healthcare associated infection. Relevant hygiene and infection control guidance was followed.

Staff told us they felt supported by management. We saw staff were appraised annually and attended regular team meetings. Staff undertook appropriate training and were supported to deliver effective care and treatment safely.

Patients we spoke with were happy with the care provided and had no complaints. The practice's complaints procedure was clearly displayed in the waiting room. We also noted a comments box was available for patients.