Updated 23 June 2021
We undertook a follow-up focused inspection of Dental Surgery on 27 May 2021. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a focussed inspection of Dental Surgery on 4 February 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe or well led care and was in breach of regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Dental Surgery on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it safe?
• Is it well-led?
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 4 February 2021.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 4 February 2021.
Background
Dental Surgery is in Poynton and provides NHS and private dental care and treatment for adults and children.
There is a small step to access the practice. The practice has a dedicated car park.
The dental team includes one dentist, two trainee dental nurses and one receptionist. The practice has two treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with the dentist and receptionist. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday to Friday from 8:30am to 5:15pm
Our key findings were:
- Improvements had been made to the infection control and waste management processes.
- Improvements had been made to the systems for managing the risks associated with Legionella.
- Improvements had been made to the practice’s safeguarding processes.
- Improvements had been made to the recruitment process.
- Systems and processes had been implemented to ensure good governance is maintained.
- Further improvements were required to ensure dental care records are sufficiently detailed.
There were areas where the provider could make improvements. They should:
- Take action to ensure the dentist takes into account the guidance provided by the Faculty of General Dental Practice when completing dental care records.