Our current view of the service
Updated
10 June 2026
We carried out this announced on-site inspection on 10 July 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in the London Borough of Westminster and provides private dental care and treatment for mainly adults.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 4 treatment rooms. At the time of our inspection, there was a total of 10 staff, of which there were 2 dentists, 2 dental nurses, 1 dental therapist, 3 dental hygienists, 1 receptionist and the practice manager who was the owner of the practice. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, 1 dental therapist, the receptionist and the practice manager.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.
People's experience of the service
Updated
10 June 2026
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 12 patients. On the day of our inspection, we spoke with 1 patient. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included:
“I’ve been a patient at the clinic for over 20 years and the level of service has always been consistently extremely high.”
“I now know about dental care because during treatment everything is explained- why this is needed, when it will heal and I have been educated about having healthy teeth. [The dentist] is charming, he checks every time how is your general health, are you well and how do you feel your teeth are and how are you managing your dental health. It’s not ever intrusive it’s care of the most excellent and professional and I never want to see anyone else!...”
“The treatments that I've received have been excellent. The clinic is incredibly diligent in calling after any major work to check on how I'm feeling and if I'm experiencing any pain.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.