The Care Quality Commission
  • Dentist
  • Dentist

Archived: Dr Timothy Haywood

33 Beaumont Street, Oxford, Oxfordshire, OX1 2NP (01865) 557933

Provided and run by:
Dr. Timothy Haywood

Important: The provider of this service changed. See new profile

All Inspections

18 June 2014

During an inspection looking at part of the service

We did not speak with patients who used the service because it was not appropriate for the outcomes we inspected. This was a follow up inspection to check on compliance with cleanliness and infection control, supporting workers and assessing and monitoring the quality of service provision. We found improvements to the arrangements for controlling infection and maintaining cleanliness. We also found improvements to the support offered to staff working at the practice and to checks on the quality of the service provided.

21 January 2014

During a routine inspection

During our visit to Dr Timothy Haywood we met with Dr Haywood and the practice manager. We spoke with one patient during our visit and with three patients by telephone. We also spoke with one of the dentists and four members of staff.

Patients were offered choice and the choices discussed were entered in their dental records. One of the patients we spoke with told us 'I am in the middle of having a crown fitted. I had the choice of which type of crown I wanted'. We saw the discussion on choice of crown was entered in the dental records.

Treatment was planned and delivered in a way to ensure patient's safety. The patients we spoke with told us their medical history was checked every time they attended. One patient said "even for a routine check-up". We saw entries in records confirming patient's medical history had been checked.

The provider had not fully reduced the risk of infection because not all current guidance had been followed. For example, a bin for clinical waste was not locked. Clinical waste could have been accessed by the general public.

Staff received professional training to support their clinical practice. However, formal systems to support staff were not in use. Staff did not receive an annual appraisal and the staff induction programme was not comprehensive.

There were some quality assurance systems in place. Clinical work was subject to audit, but the control of infection processes and procedures had not been audited in accordance with relevant Department of Health guidance.