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The Beeches Nursing Home Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 26 July 2019

About the service

The Beeches is a residential home providing personal and nursing care for up to 28 predominantly older people. At the time of this inspection there were 26 people living at the service. Some of these people were living with dementia or were receiving end of life care.

People’s experience of using this service and what we found

Some people were not able to tell us verbally about their experience of living at The Beeches. Therefore, we observed the interactions between people and the staff supporting them.

People felt safe using the service. Staff had been trained to understand how to manage risks to people and how to report any concerns they had about people. Staff were recruited safely in sufficient numbers to ensure people’s needs were met. Where equipment was needed to be used this was done safely.

People's nutrition and hydration needs were met. People generally received their medicines as prescribed. However, we found some gaps in records. We discussed this with the registered manager who took immediate action to address this.

People’s needs had been assessed and the registered manager ensured this information was made available to all staff. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were supported by a staff team that were both caring and compassionate and treated them with dignity and respect. People received person centred care and support based on their individual needs and preferences. Staff knew about people's life history, and their communication needs.

People’s health needs were being met. The service worked in partnership with a range of healthcare professionals and followed their advice.

People were offered opportunities to engage in activities and events they were interested in. The registered manager understood their regulatory responsibilities and shared information with stakeholders in a timely way.

The provider and registered manager reviewed records regularly to identify ways to improve the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection: At the last inspection the service was rated as Good (report published 29 December 2016)

Why we inspected

This was a planned inspection based on the previous rating.

Inspection areas

Safe

Good

Updated 26 July 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 26 July 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 26 July 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 26 July 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 26 July 2019

The service was Well Led.

Details are in our well led findings below.