Inglehurst Dental Practice

Updated 24 September 2024

We carried out this announced on-site inspection on 21 May 2025.

We found the practice had met regulations.

Infection control procedures in place were effective.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

Patients’ care and treatment was provided in line with current guidance, and there was effective leadership and a culture of continuous improvement.

The practice had systems to identify and manage risks. Recruitment procedures required improvement to fully reflect current legislation

Inglehurst Dental Practice is in the London Borough of Redbridge and provides NHS and private dental care and treatment for adults and children. There was step-free access to the practice.

The practice had 5 treatment rooms. At the time of our inspection, there was a total of 17 staff, of which there were 4 dentists, 4 dental nurses and 3 trainee dental nurses, 1 dental therapist, 4 receptionists and a practice administrator. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, 2 receptionists and the practice administrator.

Updated 24 September 2024

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 1 patient. On the day of our inspection, we spoke with and saw patient feedback from a further 6 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included, “Always a superb service, would never consider changing dentist;” and “[The dentist] is incredible! So reassuring, so caring, and gives the best advice!”

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients told us that when they were prescribed medicines, sufficient information was given.

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.