• Dentist
  • Dentist

Archived: Queens Road Dental Centre

19 Queens Road, Southend On Sea, Essex, SS1 1LT (01702) 343745

Provided and run by:
Mr. John Peek

All Inspections

13 February 2013

During a routine inspection

People we spoke with told us that they were extremely satisfied with the dentist, staff and the care and treatment they received. People said that treatments, costs, benefits and risks were discussed with them in a way that they could understand and that they were always involved in making decisions about their care and treatment.

Staff were trained and supported to deliver safe and effective dental care and treatments and there were arrangements in place to deal with medical emergencies.

Staff were trained and skilled to carry out their work and to protect people from the risk of abuse.

The practice was clean and there were robust systems in place to reduce the risk and spread of infections.

The practice had systems in place to obtain and act on the views and experiences of people who used the service and there were arrangements in place to regularly assess, monitor and improve the service.