Archived: Buttershaw Lane Dental Care Unit

203-209 Bingley Road, Saltaire, Shipley, West Yorkshire, BD18 4DH

Provided and run by:
The Saltaire Dental Practice Partnership

Important: The provider of this service changed. See new profile

All Inspections

17 October 2012

During a routine inspection

Four people told us staff explained all the procedures and treatments to them and respected their decisions about their treatment and care. All told us they had been able to book an appointment at a suitable time and promptly if they had needed emergency dental treatment.

People told us they were satisfied with the care and treatment they received at the practice. They told us the staff were always respectful, and during their treatment they never felt rushed. When we asked if it was a good service they all said 'yes' Two described it as 'excellent'.

We found people received care and treatment in a clean environment with infection control measures in place to minimise the risk of infection. People we spoke with told us the surgeries and receptions were always clean and tidy.

People were asked for their views about their care and treatment and were informed of how to make any concerns or complaints.