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Rayner Dental Practice - Wibsey

Reports


Inspection carried out on 24 May 2013

During a routine inspection

We were only able to talk to one person when we visited the dental practice, they told us they were satisfied with the care and treatment they had received and would recommend the practice to other people. However we were provided with a copy of the patient survey results for 2013. This showed us that 13 people were asked their views of the practice. People were asked if their treatment was explained and all stated they were satisfied with the explanation they had received. All also stated the cleanliness was acceptable.

We found the practice had been recently refurbished and was very clean and well ordered. We saw staff were very helpful when people arrived for their appointments and when they left they we saw they thanked the staff.

We found the provider had regularly assessed and monitored the service they provided and people had received the treatment of their choice, in a clean and hygienic surgery.