The Care Quality Commission
  • Dentist
  • Dentist

Archived: Dr Simon Manara - London Orthodontics

121 Harley Street, London, W1G 6AX (020) 7486 0088

Provided and run by:
Dr. Simon Manara

All Inspections

7 February 2014

During a routine inspection

There were no appointments booked for people using the service at the time of the inspection. To gather people's view of the service we looked at satisfaction survey results from October 2013. All ten respondents expressed high satisfaction levels with the service. They felt respected and listened to and involved in making decisions about their treatment. They believed their treatment had been explained clearly.

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People's oral needs were assessed before any treatment was planned. People who use the service were given appropriate information regarding their care or treatment. During the initial consultation the principal orthodontist discussed the various orthodontic treatments available.

There were systems in place to reduce the risk and spread of infection. The practice appeared clean and well maintained on the day of the inspection.

Dr Manara received ongoing professional development. We saw certificates to demonstrate he had completed mandatory training relevant to the practice.

Dr Manara was the complaints lead for the practice. The complaints policy was displayed in the reception area and visible to people using the service.