Bupa Dental Care Tipton

Updated 6 January 2026

We carried out this announced on-site inspection on 17 February 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Bupa Dental Care Tipton is part of Bupa Dental Care a dental group provider. The practice is in Tipton and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice, ground floor treatment rooms and a wheelchair accessible toilet in the practice.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 25 staff, of which there were 9 dentists, 7 dental nurses (including 3 trainee dental nurses), 2 dental therapists, 1 dental hygienist,1 treatment coordinator, 4 receptionists and the practice manager. We gathered feedback from and spoke to a range of staff during our inspection.

Updated 6 January 2026

On the day of our inspection, we reviewed patient feedback routinely collected by the practice. Patient feedback generally provided a positive view of the dental team and care provided by the practice. The provider responded to negative feedback professionally and empathically and used feedback to improve the practice.

Comments included,” As I fear dentists I was delighted at how I was put at ease by all the staff from the receptionist when I went in to the dentist herself. I was consulted about my treatment and had input on my treatment plan,” and “The staff and the dentist were all very friendly and helpful and good at their jobs, excellent practice.”

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.