Beaconsfield Dental Practice

Updated 27 August 2015

The inspection of Beaconsfield Dental Practice, Mr Giles Kidner, took place on 18 June 2015 and was a comprehensive inspection. The inspection was led by a CQC inspector who was accompanied by a specialist Dental Nurse Advisor.

We contacted NHS England area team and Healthwatch Buckinghamshire regarding our inspection of the practice. We did not receive any information of concern from them.

During our inspection we looked at the practice premises to see whether they were accessible to patients and kept clean and tidy. We reviewed documents relating to the management of the practice. We were unable to speak with any patients who had used the specialist orthodontic service provided by Mr Kidner. Orthodontic clinics were not taking place on the day of inspection. None of the comment cards we reviewed referred to patients receiving orthodontic treatment. We also spoke with the provider and members of the dental nursing team who worked with the provider during their Saturday clinics.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Updated 27 August 2015

We carried out an announced comprehensive inspection on 18 June 2015 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this practice was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this practice was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this practice was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this practice was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations.

The provider delivers an Orthodontic Surgery service from Beaconsfield Dental Practice. The service is available for three half day sessions every month. Referrals to the service are predominantly from the two general dental providers who own the practice from which the Orthodontic service is delivered. The provider delivers orthodontic care and treatment on a private basis.

Mr Kidner is registered as an individual with legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.

We met with the provider on the day of inspection. Staff who worked with the provider were employed by the two dentists registered at the practice and we spoke with them. We also reviewed management systems and records relevant to the management of the practice.

We did not speak with any patients who had received Orthodontic treatment because none were present on the day of inspection. None of the comment cards we reviewed referred to Orthodontic treatment. The provider showed us a satisfaction survey they had conducted within the last year. The survey included a sample group of patients and this showed very positive feedback on both outcomes of treatment and the way patients were treated.

The three providers working from the practice shared staff, the premises and the processes and procedures in place to govern the practice. We inspected all three providers on the same day and our findings were relevant to all three.

Our key findings were:

• Staff were supported in receiving training appropriate to their role and to keep up to date with developments and best practice in dental care.
• The facilities were in good order and suitable for the treatments undertaken.
• There were systems in place to keep patients safe and sufficient staff were available.
• Appointments for orthodontic treatment were planned in advance and there were arrangements in place to deal with emergencies.
• The provider was aware of and was following best practice guidelines.