During an assessment under our new approach
We carried out this announced inspection on 15 April 2025.
We found the practice had not met all regulations.
Recruitment procedures did not fully reflect current legislation.
There was ineffective leadership, a lack of governance systems and the culture did not demonstrate continuous improvement.
The practice did not have effective systems in place to manage all risks. In particular, the risks associated with fire, electrical safety and infection prevention and control.
Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.
Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place.
Patients’ consent to care and treatment was obtained in line with legislation and guidance.
The practice is in Worthing and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 6 treatment rooms.At the time of our inspection, the dental team consisted of 4 dentists, 4 dental nurses, 4 trainee dental nurses, 4 dental therapists, 3 receptionists and an off-site practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 4 dentists, 1 dental nurse, 4 trainee dental nurses, 2 dental therapists, 3 receptionists and the registered provider.
The provider was not complying with 2 regulations. Full details of the regulations the provider was not meeting are within the inspection findings below.
We have asked the provider for an action plan in response to the concerns found at this inspection.