The Care Quality Commission

Archived: Dr Steven Soo

14 Fitzroy Square, London, W1T 6AH (020) 7387 3626

Provided and run by:
Dr. Steven Soo

Important: The provider of this service changed. See new profile

All Inspections

20 January 2012

During a routine inspection

People who use the service were satisfied with the clinic and had confidence in the treatment they received. People told us that they were involved in decisions about their dental treatment. They said that the dentists always outlined their treatment options and gave them full information about likely outcomes and costs. The people we spoke to had come to this dental clinic for many years and were very satisfied with the quality of treatment.

People told us and our observations confirmed that staff treated them with respect and in privacy. They said that the dentists asked for their views and took account of them in how they practised. We saw the results of patient surveys, which indicated that the people using the service were happy and felt that they received individualised treatment. They said they felt calm, comfortable and reassured when visiting the clinic.

The dentist told us that most people come to the clinic after personal recommendation or through the 'Find a dentist' website.