Archived: Saxon Dental Clinic

We did not speak with any patients during this follow-up inspection as we were reviewing the actions the provider had taken to become compliant. At this inspection we found the provider had developed systems for the management of medicines in order to ensure this was carried out safely. We found records of training for the staff had been developed and the staff were supported to undertake training and personal development. This was as part of their requirement to maintain their registration with the General Dental Council.

We found that systems were in place for the prevention and control of infection and other monitoring of the service took place to check the quality of the service. Staff were aware of their role and of action they needed to take if abuse was suspected. Checks were in place to ensure all staff employed at the clinic had been suitably checked. Although we found evidence that staff had received training the provider had not demonstrated that an affective monitoring system was in place to ensure the range of training was comprehensive. There were some arrangements in place for the management of medicines. However this was not adequate.

We found that people were given appropriate information and choices about their treatment options: however, this was not always clearly documented. Care and treatment was planned and delivered in a way that ensured patients' safety and welfare. There were ineffective systems in place to reduce the risk and spread of infection. The provider did not have an effective system in place for the safe recording of stock levels of medicines that were prescribed for patients.

Staff were appropriately trained and maintained high standards of care. However, the provider was unable to demonstrate how they would check this. Patients who used the service were not sufficiently protected from the risk of abuse and there were not sufficient systems in place to regularly monitor and review the quality and safety of treatment provided to patients.