Last updated 8 March 2019
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 18 December 2018 and was unannounced. The inspection was undertaken by two inspectors.

Before the inspection we reviewed information, we held about the home, including previous inspection reports and notifications. A notification is information about important events which the service is required to send us by law.

During the inspection we spoke with three people living at the home and engaged with three others who were unable to verbally communicate with us. We also spoke with three family members. We observed care and support being delivered in communal areas of the home.

We spoke with the provider’s operations manager, the registered manager and four support staff. Following the inspection, we received feedback from three social care professionals who had contact with the service. We looked at five people's care plans in detail and reviewed specific associated records for four people. We also looked at staff duty records, staffing records, records of accidents and incidents, policies and procedures and quality assurance records.

The home was last inspected in June 2016 when it was rated as Good.