Woodlane Dental Practice

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

We found this practice was providing effective care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

We looked at 34 completed friends and family test cards and noted that most were positive about the service experienced. Patients said they felt the practice offered a “good service”, “good and informative appointment with the hygienist” and that staff are “very nice and kind”. Of the 34 responses, 28 stated they were either “extremely likely” or “likely” to recommend the practice to friends and family, whilst 6 were “extremely unlikely” or “unlikely” to recommend the practice.

Patient feedback provided a positive view of the dental team and care provided by the practice. Patient comments included that staff were “attentive”, “the dentist discusses treatment” and showed “kindness”.

Patients felt they were treated as individuals, and their personal and cultural needs were respected.

Staff were aware of their responsibility to respect people’s diversity and human rights.

Staff were aware of the importance of privacy and confidentiality.

Staff felt respected, valued and supported in their roles.

Dentist described how they supported the wellbeing of staff.

The judgement for Treating people as individuals is based on the latest evidence we assessed for the Caring key question.

The judgement for Independence, choice and control is based on the latest evidence we assessed for the Caring key question.

The judgement for Responding to people’s immediate needs is based on the latest evidence we assessed for the Caring key question.

The judgement for Workforce wellbeing and enablement is based on the latest evidence we assessed for the Caring key question.