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High View Care Services Limited Good

Inspection Summary


Overall summary & rating

Good

Updated 28 August 2020

High View Care Services is a ‘care home’ for adults with brain injuries, mental health and substance misuse needs. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The service can accommodate up to 12 people in one adapted building.

We found the following examples of good practice.

• The provider gave visitors information about infection control procedures before they visited the service to prepare them. The service booked visitors in at a time that suited people and was spaced out to avoid potential infection transmission with other visitors.

• Visitors were provided a face mask and alcohol gel was available to sanitise their hands. Visitors usually did not enter the home at all to reduce the risk of infection transmission.

• Sanitised seating with protection from the rain was provided in the garden.

• Staff checked the temperature of all visitors on arrival and asked whether they had any symptoms of covid-19 or had travelled to any high risk areas recently.

• All staff received training in infection control, including how to don and doff PPE. Staff followed suitable infection control guidelines including the way they used PPE.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 28 August 2020

Infection control and prevention at the service followed good practice guidelines.

Effective

Good

Updated 28 August 2020

Caring

Good

Updated 28 August 2020

Responsive

Good

Updated 28 August 2020

Well-led

Good

Updated 28 August 2020

Checks on specific services

Substance misuse services

Updated 22 November 2016