You are here

Inspection Summary


Overall summary & rating

Good

Updated 17 December 2020

Riverside House provides personal care and accommodation to up to 32 older people and older people living with dementia. Accommodation is provided in 32 single rooms, arranged over three floors. There were 20 people living in the home at the time of our inspection.

We found the following examples of good practice.

Staff were trained in infection prevention and control and using Personal Protective Equipment (PPE) safely.

The provider had ensured sufficient quantities of PPE were available.

The registered manager ensured clear information about maintaining social distancing was in place to guide staff and visitors. They had rearranged communal areas in the home to support social distancing.

The registered manager had followed government guidance about visiting. They had supported relatives to visit people who were at the end of life.

The registered manager followed best practice around safe admissions when people moved into the home.

The registered manager had arranged for regular COVID-19 testing for staff and people who lived in the home.

The staff team kept the home clean and hygienic. Frequently touched surfaces were cleaned regularly throughout the day to reduce the risk of infection.

The registered manager had reviewed staffing arrangements. Staff were allocated to consistently work in specific areas of the home to reduce the risk of transmission of infection.

The provider had robust contingency plans in place to ensure the safety of the service during the pandemic.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 17 December 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 17 December 2020

Caring

Good

Updated 17 December 2020

Responsive

Good

Updated 17 December 2020

Well-led

Good

Updated 17 December 2020