During an assessment of Community health inpatient services
Date of Assessment: 27 to 29 April 2026.
This assessment focused solely on two inpatient rehabilitation wards located at Swindon Intermediate Care Centre (SWICC), which together offer 60 inpatient beds.
Our assessment was a comprehensive inspection of all key questions.
Our assessment was announced (staff knew we were coming) to ensure everyone we needed to speak with was available. This was the first time we had assessed this service since it was taken over by HCRG in April 2025. During our assessment, we visited both wards and spoke with 22 staff, including doctors, nurses, therapists, domestic staff and managers and reviewed 7 patient records.
Mental Capacity Act Compliance
Staff had a good understanding of the Mental Capacity Act, in particular the five statutory principles.
The provider had a policy on the Mental Capacity Act, including deprivation of liberty safeguards. Staff were aware of the policy and had access to it.
Staff knew where to get advice from within the provider regarding the Mental Capacity Act, including deprivation of liberty safeguards.
Staff took all practical steps to enable people to make their own decisions
For people who might have impaired mental capacity, staff assessed and recorded capacity to consent appropriately. They did this on a decision-specific basis with regard to significant decisions.
When people lacked capacity, staff made decisions in their best interests, recognising the importance of the person’s wishes, feelings, culture and history.