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Clayburn Court Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 3 March 2021

Clayburn Court accommodates up to 64 older people, some of whom have dementia in a three-storey building. There were 32 people living at the service during this inspection.

We found the following examples of good practice.

In line with government guidelines external health and social care visitors had a series of checks completed before admission into the home.

End of life visits were organised with a family member accessing their relatives room using the nearest entrance /exit so they did not have to walk through the home. This reduced the risk of them encountering staff and other people living at the home.

A family meeting is held each month via zoom to discuss the service, COVID-19 restrictions and updates including vaccinations. A weekly newsletter is also sent to all families to keep them up to date.

The registered manager told us that the building had been zoned into different areas during the recent outbreak.

Staff changed into their uniform and put on their personal protective equipment (PPE) before starting work. There was an area for staff on each of the floors for changing and also for taking their breaks individually

The home visited looked clean. The registered manager told us it is everybody's responsibility to ensure that frequently touched areas such as handrails, chairs, tabletops, handles and furniture are cleaned regularly throughout the day. This cleaning was observed during the inspection.

Inspection areas

Safe

Requires improvement

Updated 3 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 3 March 2021

Caring

Good

Updated 3 March 2021

Responsive

Requires improvement

Updated 3 March 2021

Well-led

Requires improvement

Updated 3 March 2021