The Care Quality Commission
  • Dentist
  • Dentist

Archived: Denmead Dental

Hambledon Road, Denmead, Waterlooville, Hampshire, PO7 6QA (023) 9226 5444

Provided and run by:
Mr. David Greenaway

Important: The provider of this service changed. See new profile

All Inspections

10 October 2013

During an inspection looking at part of the service

A routine inspection took place in August 2013 which identified that people were not protected from the risk of infection because appropriate guidance had not been followed by the practice. These concerns were judged to have had a minor impact on people who used the service.

The provider was required to submit a plan detailing the action they were taking to ensure compliance with this standard and the date at which they would be compliant. The provider told us in their plan that they would be compliant with this standard by the 9 September 2013.

At this inspection we found that the provider had taken appropriate measures to achieve compliance and there were effective systems in place to reduce the risk and spread of infection.

16 August 2013

During a routine inspection

During our inspection we spoke with five patients, two dental nurses, a hygienist, a receptionist and a dentist. Patients we spoke with told us they were satisfied with the information they received. A patient told us that they had a treatment plan in place which they signed to say they had agreed to it.

We observed that care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. A patient said; "I am happy with the service, thank you'.

There were arrangements in place to deal with foreseeable emergencies and effective infection control systems were maintained to reduce the risk and spread of infection. However, regular checks of these controls were not completed by the infection control lead.

There was enough qualified, skilled and experienced staff to meet people's needs. A trainee member of staff told us they were supported by other staff that helped them with their studies between patients.

The provider had an effective system to assess and monitor the quality of service that people receive. Patient feedback indicated satisfaction with the service. One comment made by a patient included; "The dentist and team of dental nurses are very efficient in dealing with any problems I may have'.