Archived: Weston Road

330 Weston Road, Weston Coyney, Stoke On Trent, Staffordshire, ST3 6EZ (01782) 425670

Provided and run by:
Turning Point

All Inspections

24 December 2012

During a routine inspection

We spoke with the relatives of two people using the service and three members of staff. Relatives told us they were happy with the care being provided. One relative said, 'They take very good care of X, who always looks well and content'. Another relative said, 'There is a lovely atmosphere at Weston Road'.

During our inspection we saw that where people were unable to make decisions for themselves the provider was acting in accordance with legal requirements.

We saw that people were supported to engage in appropriate community activities and purposeful activities around the home. People had access to health and social care professionals to ensure that there health and well being needs were addressed.

We observed people receiving care and treatment by staff who had the required knowledge and skills to provide the level of care that people needed.

Care records were individualised and detailed people's likes, dislikes and behaviours. Care and staff records were accurate, up to date and fit for purpose.

We saw that medicines were stored safely, but there was no effective system in place to account for how many medicines were on site.