The Care Quality Commission
  • Dentist
  • Dentist

Archived: Englands House Dental Practice Limited

30 High Street, Great Bookham, Surrey, KT23 4AG (01372) 459393

Provided and run by:
Englands House Dental Practice Limited

Important: The provider of this service changed. See new profile

All Inspections

3 May 2013

During a routine inspection

During our inspection we spoke with eight patients who used the service and two members of staff. The feedback we had from patients was very positive. One patient told us 'He reassured me.' Another patient said 'It's just a very pleasant place to go.' One member of staff that we spoke with said they felt it was a 'Homely practice, which patients like.'

We were told by patients that treatment was explained to them and that they were able to ask questions. One patient told us 'We talk about the treatment.'

The patients we spoke with said that before any treatment commenced they were always asked for their consent.

We found that the practice carried out the appropriate checks that ensured that equipment was suitable and safe and that there were arrangements in place in the case of an emergency.

The practice had systems in place to assess the quality of the service they offered to patients.