Archived: Comberton Nursing Home

Updated 9 November 2019

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

Inspection team

The inspection was carried out by one inspector, an assistant inspector and a specialist advisor who was a registered nurse.

Service and service type

Comberton Nursing Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was unannounced.

What we did before inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.

During the inspection-

We spoke with six people who used the service and three relatives about their experience of the care provided. We spoke with four members of staff as well as the nurse and the registered manager. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.

We reviewed a range of records. This included five people’s care records and multiple medication records. A variety of records relating to the management of the service, including policies and procedures were reviewed.

Updated 9 November 2019

About the service

Comberton Nursing Home is a residential care home providing personal and nursing care to 32 people aged 65 and over at the time of the inspection. The service can support up to 36 people.

People’s experience of using this service and what we found

People were supported by staff who knew how to identify, and report concerns of abuse. Risks to people’s safety were managed well and there were sufficient numbers of staff to support people. Medicines were given in a safe way and there were effective infection control practices in place.

People were supported by staff who had received training relevant to their role. People’s dietary needs were met, and people also had access to healthcare services where required. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People felt staff were kind and caring. Staff were seen to treat people with dignity, provide choices and promote people’s independence.

Staff understood people’s likes, dislikes and preferences with regards to their care. People’s end of life wishes had also been explored. People gave mixed feedback in relation to activities, but staff were seen to spend meaningful time with people. Complaints made were investigated and resolved.

Records kept for people who were receiving short term care lacked detail and had not consistently been updated where people’s needs changed. There were audits in place to monitor the quality of the service. People were given opportunity to feedback on the quality of the service and told us the service was well led.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 25 April 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.