Updated 23 April 2018
We carried out a focused inspection of King’s Green Dental Surgery on 20 March 2018
The inspection was led by a CQC inspector.
We carried out the inspection to follow up concerns we originally identified during a comprehensive inspection at this practice on 4 May 2017 and 11 September 2017 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
At a comprehensive inspection we always ask the following five questions to get to the heart of patients’ experiences of care and treatment:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
When one or more of the five questions is not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement were required.
At the previous comprehensive inspections we found the registered provider was providing safe, effective, caring and responsive care in accordance with relevant regulations. We judged the practice was not providing well-led care in accordance with Regulation 17 HSCA (RA) Regulations 2014 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 Good Governance. You can read our reports of these inspections by selecting the 'all reports' link for King’s Green Dental Surgery on our website www.cqc.org.uk.
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made sufficient improvements and had addressed the regulatory breaches we identified at our inspection on 4 May 2017 and 11 September 2017