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Archived: Leeming Bar Grange Care Home

The provider of this service changed - see old profile

The provider of this service changed - see new profile

Reports


Inspection carried out on 4 August 2011

During an inspection looking at part of the service

People who live at the home were very satisfied with the care and support they were receiving. People told us that the staff were very friendly and caring and that the food provided at the home was good and that the portion size was plenty.

Staff said that the manager was very good and reported that if they had any concerns they would approach her in the first instance. In addition staff also told us that the area manager regularly visits the service and they would also have no hesitation in speaking with him if they had concerns.

Inspection carried out on 23 March 2011

During an inspection in response to concerns

People told us they liked living at the home and that they were �very satisfied� with the care they were receiving. Some people told us that the staff were kind and helpful. One person said� I haven�t been well, but I am feeling much better now, that�s because I have been well looked after�.

Some staff who work at the home said that the changes the new company had made since taking over the running of the home in December were �really good�. One member of staff said �this place is a really good place to work, I think the standard of care is good that we give people. The new manager is very good and supportive; she does her best for the residents and staff�.

The provider told us about the refurbishment plans that are underway at the home. Communal areas and bedrooms are being redecorated and refurbished. New carpets have been laid in some areas. New equipment has been bought such as extra hoists and standing aids. People have been given a choice of differing sized beds and some people have had specialist beds provided for them.

The provider reports that they are also going to make changes to the internal structure of the home which will give the people who live there larger communal areas.