8 September 2016
During an inspection looking at part of the service
The service is registered to provide accommodation and personal care for up to four people. People who use the service are between 16 and 25 years of age and have complex needs which may include a mental health condition and/or a learning disability. At the time of our inspection three people were using the service.
The service did not have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run. A new home manager had been appointed and they told us they were planning on registering with us.
At this inspection, we found breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can see what action we told the provider to take at the back of the full version of the report.
Risks to people’s health, safety and wellbeing were not always assessed, managed or reviewed to promote their safety. Safety incidents were not always reported promptly and action was not taken to prevent further safety incidents from occurring. Medicines were not always available to keep people safe and well.
There were not always enough staff available to keep people safe and meet people’s individual care needs.
People were not always protected from the risk of abuse or improper treatment.