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Inspection Summary


Overall summary & rating

Good

Updated 17 April 2019

About the service: Briery Lodge is a residential care home providing personal and nursing care to six people with a learning disability at the time of the inspection.

Registering the Right Support has values which include choice, promotion of independence and inclusion. This is to ensure people with learning disabilities and autism using the service can live as ordinary a life as any citizen. The home was meeting the principles of this policy.

People’s experience of using this service:

People had clear risk assessments and documented plans to manage the risks to their safety.

Staff were well trained and supported people to meet their needs and provide safe and effective care.

People received support from staff who were kind and compassionate and understood their preferences. Staff supported people to make choices and understood their communication needs. People were encouraged to be independent and their privacy and dignity was respected.

People were supported to do things they enjoyed and went out into the community. People’s preferences were understood by staff and they were involved in their care and support. People understood how to make a complaint and were listened to.

There were systems to monitor the quality of care which were effective. There were plans in place for any areas for improvement.

The registered manager had systems in place to learn when things went wrong and worked with staff to create a positive culture in the home.

The service met the characteristics of Good in all areas;

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection: At the last inspection the service was rated Good (report published 8 July 2016).

Why we inspected: This was a scheduled inspection based on the previous rating.

Inspection areas

Safe

Good

Updated 17 April 2019

The service was safe.

Details are in our Safe findings below.

Effective

Good

Updated 17 April 2019

The service was effective.

Details are in our Effective findings below.

Caring

Good

Updated 17 April 2019

The service was caring.

Details are in our Caring findings below.

Responsive

Good

Updated 17 April 2019

The service was responsive.

Details are in our Responsive findings below.

Well-led

Good

Updated 17 April 2019

The service was well-led.

Details are in our Well-Led findings below.