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Glenhomes Care Home Requires improvement

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Requires improvement

Updated 13 April 2021

Glenhomes Care Home is a care home providing personal and nursing care for up to 21 people over two floors. At the time of the inspection, 18 people were living at the home.

We found the following examples of good practice.

The management team had worked closely with colleagues across health and social care, to ensure they were following the most up to date guidance. Staff wore and disposed of PPE appropriately and washed their hands regularly. However, we asked the provider to provide some refresher training around hand hygiene after observing staff not using hand sanitiser after adjusting their face masks.

The service had a robust cleaning schedule; the domestic team were organised and worked effectively to ensure the home was clean and tidy. Social distancing was promoted between staff wherever possible; however, social distancing wasn’t promoted between residents in communal areas, so we have asked the provider to review this.

The service has robust checks in place for visitors on whether they had any COVID-19 symptoms or had tested positive. Guidance related to COVID-19 was visible on arrival at the home. Hand hygiene was promoted and visitors were asked to sign a disclaimer stating they had not been in contact with anyone who had was symptomatic or who had tested positive. The service had installed a visiting pod, away for the main building, which promoted cleanliness and safety for people and relatives.

Robust risk assessments were completed, making it clear how staff could reduce the risk of transmission of COVID-19. Where risks had been identified, measures to support staff had been recorded. Staff had received training in infection control and the correct use of PPE.

Inspection areas

Safe

Requires improvement

Updated 13 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 13 April 2021

Caring

Good

Updated 13 April 2021

Responsive

Requires improvement

Updated 13 April 2021

Well-led

Requires improvement

Updated 13 April 2021