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Beeches Retirement Hotel Good

Inspection Summary


Overall summary & rating

Good

Updated 21 April 2021

Beeches Retirement Hotel is a residential home providing accommodation and support for up to 20 older people with care needs relating to older age, including dementia. At the time of the inspection there were 15 people living at the home.

We found the following examples of good practice.

There had been an outbreak of COVID-19 which had resulted in people being supported and cared for in their own bedrooms. At the time of the inspection the period of isolation had recently finished and people were able to use communal areas of the home. The registered manager had followed government guidelines relating to visiting throughout the pandemic including the most recent advice allowing one nominated person to visit.

The home benefitted from a large garden and conservatory both of which were used to accommodate visits. Relatives were asked to take a lateral flow COVID-19 test (LFT) and then waiting for 30 minutes for the result. If negative, a socially distanced visit took place.

Staff had a single point of entry and exit from the home and had their temperatures taken on arrival. Personal protective equipment (PPE) was put on at the start of every shift and there were PPE stations throughout the service where used PPE could be safely disposed and replaced. Any visitors to the home went through the same process and had a health questionnaire to complete before entering the home.

The home was clean throughout. A dedicated member of cleaning staff worked full time and was supported on every shift by staff who carried out a routine of regular cleaning of touch points and high reach areas. Some ornaments and wall hangings had been temporarily removed to minimise the risk of infection.

At the time of the inspection all people and staff were taking part in testing. People were being tested monthly and staff were having weekly polymerase chain reaction (PCR) tests and twice weekly LFT tests. All results were logged by the registered manager. All people and staff had received their first COVID-19 vaccine.

The outbreak and subsequent reviews of contingency plans had resulted in lessons learned and preparation for any future outbreaks. This included having a dedicated supply of PPE for use only during an outbreak, a more effective way of delegating tasks in the event of supervisors and managers being taken ill and plans to rapidly increase staff numbers to cover unexpected absences.

Since the beginning of the pandemic all staff have undergone training and refresher training in PPE, infection prevention and control and specifically, training related to COVID-19. The training has been provided internally by managers and by using online training forums.

Inspection areas

Safe

Good

Updated 21 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 21 April 2021

Caring

Good

Updated 21 April 2021

Responsive

Good

Updated 21 April 2021

Well-led

Good

Updated 21 April 2021