All inspections: Aintree Dental Centre - Care Quality Commission

All Inspections

The provider has now provided evidence that demonstrated that staff have received regular supervision and appraisals, and that completed training is recorded.

On the day of our inspection we spoke with five people who used the service. Some of these had used the service for some years. People were very positive about the care and treatment they had received at the practice and comments included, "It's a good place to come,' and 'It's a confidence thing, I trust my dentist."

People spoken with confirmed they were aware of their treatment plan and said they had discussed various treatment options with their dentist. People also said they were treated with respect and their queries were answered in a sensitive and understanding manner. People told us they had signed documentation to give their consent to treatment and that staff checked peoples' medical histories and medication on a regular basis.

People were treated in a clean environment and arrangements were in place for the safe decontamination of reusable instruments and equipment. They said they regularly saw staff making sure that the surgery was clean, tidy and hygienic.

There were arrangements in place to deal with foreseeable emergencies and all staff had been provided with life support training. However there were no arrangements in place for staff to have regular documented supervision and appraisals.

We saw evidence that there was a quality assurance system in place that informed the future performance of the service.

Archived: Aintree Dental Centre

All Inspections

During a check to make sure that the improvements required had been made

8 August 2013

During a routine inspection