Ravat & Ray Dental Care, Wigan

Updated 18 May 2026

We carried out this announced on-site inspection on 24 September 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Ravat Ray Wigan is part of Rodericks Dental Partners a dental group provider. The practice is in Pemberton, Wigan, Greater Manchester and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 8 staff, of which there were 3 dentists, 4 dental nurses, one of whom as a trainee, and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 1 dental nurse, the practice manager and the compliance lead for the group, who was supporting the practice on the inspection day.

Updated 18 May 2026

We reviewed patient feedback from a number of sources, including on-line feedback, feedback from patient surveys carried out by the practice, and feedback received in the form of complaints and compliments.

Patients commented positively about the dental facilities and the convenience of the location and parking for the practice.

Patients felt able to book appointments within an acceptable timescale for their needs. Patient feedback about the dentists they were treated by was positive and patients valued the continuity of care and treatment they had received. Patients also commented on the caring nature and friendliness of staff at the practice.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken. The practice also responded quickly to any negative feedback or complaints, and when required took appropriate action.