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Archived: Hesslewood Lodge Dental Practice

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Inspection report

Date of Inspection: 1 November 2012
Date of Publication: 4 December 2012
Inspection Report published 4 December 2012 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 1 November 2012, talked with people who use the service and talked with carers and / or family members. We talked with staff.

Our judgement

Patients were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We spoke with the practice manager, one dentist and two dental nurses. Additionally we spoke with three patients, reviewed patient files and documents within the service. We looked at staff recruitment and training files.

When we looked at staff files we saw that the majority of staff had been employed within the service for a number of years. Although there were no application forms in patients’ files the practice manager informed us blank copies of these were available for any future recruitment.

We saw that patients’ files included evidence of their identification and CRB checks that confirmed that they did not hold a criminal conviction that may prevent them form working with vulnerable patients. References had been obtained to ensure the person was suitable for their role and staff completed an induction into the practice. This included training in relation to risk assessments, protective equipment, emergencies in the practice and safety.

Certificates had been obtained which recorded that staff were eligible to practice and evidence of verifiable continuing professional development was also seen. This recorded that professionals undertook training to ensure they remained up to date with and were aware of the latest best practice guidelines.

We saw that staff had undertaken a variety of training and this included dealing with emergencies, safety and first aid.

Appropriate checks were undertaken before staff began work