• Dentist
  • Dentist

Archived: Mr. Derick Bass

383 Archway Road, Highgate, London, N6 4ER (020) 8348 1546

Provided and run by:
Mr. Derick Bass

Important: The provider of this service changed. See new profile

All Inspections

25 July 2013

During a routine inspection

We spoke to four patients and one person who had brought their children in on the day of our visit. All spoke highly of the service they received. One person said, 'This [dentist] has been a godsend.' When asked if the dentist provided clear information, another person said, 'I know what [the dentist] is doing and why.' Two people said they had attended the practice for over 20 years.

Although there was a minimalist approach to paperwork (other than patient records) we found that the staff had a good understanding of their roles, kept up-to-date with best practice and worked well as a team. There were procedures in place to refer people on for treatments which could not be provided at the practice.

We observed staff interaction with people who used the service and noted that it was very friendly. There was a large waiting room with one section set aside as a children's play area.