The Care Quality Commission
  • Dentist
  • Dentist

Archived: Green Arbor Dental Practice

Rectory Road, Storrington, Pulborough, West Sussex, RH20 4EF (01903) 742693

Provided and run by:
Mr. Daniel Mace

Important: The provider of this service changed. See new profile

All Inspections

18 December 2013

During a routine inspection

We spoke with two patients on the day of our visit. Following our visit we spoke with three further patients over the telephone. All of the patients we spoke with were complimentary about the care that they received at Green Arbor Dental Practice. Patients told us that they were involved in decisions that were made about their care. They said that they understood the choices available to them because the dentist at the practice took time to explain treatments to them.

One patient said, "They are very good, the dentist is friendly and puts me at ease". Another patient said, "Going to the dentist is a necessary evil, they make it as good as they can".

We found that the practice provided clear information for patients to make informed choices

about their care. We found that the practice had clear procedures to ensure that patient's

safety and welfare were protected.

We found that the practice took infection control seriously. We also found that staff had been trained to identify signs of abuse and understood the procedures to follow where they suspected abuse may have occurred.

We found that the practice had procedures in place to monitor and ensure that the quality of the service that patients were receiving was of a good standard.