We carried out a review of the data available to us about Kingfield Supported Living on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Kingfield Supported Living, you can give feedback on this service.
Kingfield Supported Living is registered to provide personal care to people living in their own homes. Kirkfield Mews is a purpose-built supported living accommodation for up to 20 adults with physical disabilities, learning disabilities and/or mental health needs in their own flats. At the time of inspection 10 people were receiving support.
People’s experience of using this service and what we found
People told us they felt safe. Medicines were managed safely. Staff were recruited safely, and there were enough staff to take care of people. Support plans and risk assessments detailed what care and support people needed to reduce risk to them.
Staff received appropriate training, a plan was in place to ensure training was kept up to date. Staff were supported and felt supported by the management team. Staff received supervision. People’s needs were assessed, and outcomes recorded. People were offered a choice of food and drink. The service worked with other health care professionals.
People told us staff were kind and caring. People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems at the service supported this practice. People told us staff treated them with dignity and respect, they were involved with the planning of their care and their views were listened to.
There was a complaints procedure and people knew how to complain. Peoples likes, and dislikes were recorded in people’s support plan and staff knew people and their preferences well. People’s communication needs were in their plans. People had a good range of activities in place and people were happy with what was on offer.
People spoke highly of the management team who they said was approachable and supportive. The registered manager understood the regulatory requirements. People told us they thought the service was well led.
The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published July 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
There was a manager at the service who was registered with the Care Quality Commission (CQC). A registered manager is a person who has registered with the CQC to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.
Kingfield Supported Living began operating in October 2016. This is the services first inspection. The inspection took place on 3 July 2017 and we gave the registered provider 48 hours’ notice of our inspection to make sure the registered manager, some staff and some people receiving support would be available to meet and speak with us.
People spoke very positively about the support provided to them. They told us they liked living at Kirkfield Mews, they felt safe and their support workers were respectful and kind.
We found systems were in place to make sure people received their medicines safely so their health was looked after.
Staff recruitment procedures ensured people’s safety was promoted.
Sufficient numbers of staff were provided to meet people’s needs.
Staff were provided with relevant training so they had the skills they needed to undertake their role.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The registered provider’s policies and systems supported this practice.
People were supported to access to a range of health care professionals to help maintain their health.
People were encouraged and supported to maintain a healthy diet which took into account their needs and preferences, so their health was promoted and choices could be respected.
Staff knew people well and positive, caring interactions were observed between people receiving support and their support workers. People were encouraged to express their views and they were involved in decisions about their support. People’s privacy and dignity was respected and promoted. Staff understood how to support people in a sensitive way.
People were supported to access a range of leisure opportunities within the local and wider community, in line with their preferences, to promote independence and choice.
People said they could speak with their support workers or the registered manager if they had any worries or concerns and they would be listened to.
There were systems in place to monitor and improve the quality of the service provided. Regular checks and audits were undertaken to make sure full and safe procedures were adhered to.