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Inspection carried out on 29 August 2014

During a routine inspection

Patients told us that they were very satisfied with the treatment they had received. They were given clear instructions and guidance for the aftercare following their treatment this meant that they understood and were involved in their dental care.

All the patients we spoke with at the practice told us the dentist and nurse checked with them whether they were happy to receive treatment. They said that the dentist always talked to them and explained what they were going to do.

A comprehensive recording system was available for the prescribing and recording of the medicines and drugs used in conscious sedation and other areas of clinical practise. This meant that appropriate arrangements were in place in relation to the recording of medicine.

Hilltop Dental Practice was located in a purpose built premises on one floor. The design, layout and security of the premises were fit for purpose and met the needs of patients who received care and treatment at the practice.

Inspection carried out on 31 May 2012

During a routine inspection

People that used the dental practice told us that they were very happy with the service provided. They felt that they had not had any reason to complain about any aspect of the service.

They felt they were given plenty of information about their treatment and it was always explained really well to them. They could ask any questions and were given enough time to do this.

We were told that the staff were very friendly and that they were always treated respectfully.