Updated 2 July 2018
Canova Medical is registered with the Care Quality Commission (CQC) to provide the regulated activity; Treatment of disease, disorder and injury.
Canova Medical is a provider of aesthetic and cosmetic plastic surgery treatments. Doctor's consultations and some aesthetic treatments take place at their Wilmslow premises. All cosmetic plastic surgery treatments take place within a hospital setting. Some of the services provided at the clinic do not fall within the regulated activities for which the provider is registered with CQC. For example, some of the anti-aging aesthetic procedures and laser hair removal do not fall within the regulated activities.
A registered manager is in place. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
How we inspected this service
Our inspection team was led by a CQC Lead Inspector accompanied by a GP Specialist Advisor.
Before visiting, we reviewed information we hold about the service.
During our visit we:
Looked at the systems in place for the running of the service.
Explored how clinical decisions were made.
Viewed a sample of key policies and procedures.
Spoke with the registered manager and consultant surgeon.
Made observations of the environment and infection control measures.
Reviewed CQC comment cards which included feedback from people who used the service.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
Is it safe?
Is it effective?
Is it caring?
Is it responsive to people’s needs?
Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.
Why we inspected this service
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.