Canova Medical

Updated 20 February 2023

Canova Medical is registered with the Care Quality Commission to provide the regulated activity treatment of disease, disorder, or injury (TDDI) and surgical procedures from one registered location at the following address: 36A Alderley Road, Wilmslow, Cheshire SK9 1JX.

The clinic is open from 9am to 6pm Monday to Saturday.

https://www.canovamedical.com/

The service has a reception area and two clinical treatment rooms. The service is centrally located and there is on street and pay and display parking nearby.

The service is provided by a medical team, which includes an Orthopaedic Surgeon, Aesthetic doctor’s and consultant plastic surgeons, supported by a service manager and therapist, who provide non-regulated activities. Canova Medical offers patients a range of services including; blepharoplasty and labiaplasty. In addition to the surgical cosmetic procedures which take place onsite under local anaesthetic, they also provide pre- and post-operative consultations for patients electing to have other surgery including orthopaedic, aesthetic and reconstructive surgery. The surgery is carried out within surgical facilities at private hospitals where the doctors have practising privileges.

Treatments are provided for adults aged 18 and over with appropriate consent. These services are available on a pre-bookable appointment basis. Patients can book appointments directly with the service by phone or online. The service is open for face-to-face and online consultations Monday to Saturday 9am to 6pm.

How we inspected this service

Before visiting we reviewed a range of information we hold about the service and information which was provided by the service before the inspection.

During the inspection:

• we spoke with the provider/clinician

• reviewed key documents which support the governance and delivery of the service

• made observations about the areas the service was delivered from

• reviewed a sample of treatment records

• looked at information the service used to deliver care and treatment plans

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Updated 20 February 2023

This service is rated as Good overall. (Previous inspection May 2018 where the provider was compliant, but not rated).

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

Canova Medical is a private clinic specialising in cosmetic and orthopaedic surgery related consultations, treatment and surgery based in Wilmslow, Cheshire.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Canova Medical provides a range of non-surgical cosmetic services which are not within CQC scope of registration. Therefore, we do not inspect or report on these services. Canova Medical was registered in respect of the provision of treatment of disease, disorder or injury and surgical procedures. This includes, blepharoplasty and labiaplasty carried out onsite using local anaesthesia.

A registered manager is in place. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are

‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We carried out an announced comprehensive inspection at Canova Medical as part of our inspection programme. At the time of the inspection there were no patients attending or receiving regulated services and we were unable to ask them about the service.

Our key findings were:

The service provided care in a way that kept patients safe and protected them from avoidable harm.

• Patients received effective care and treatment that met their needs.
• Risk assessments had been completed to assure the provider of the safety of the premises.
• The clinician received appropriate training to carry out their roles.
• There was an open and transparent approach to safety and an effective system in place for reporting and recording incidents.
• The clinician maintained the necessary skills and competence to support the needs of patients.
• The clinician was up to date with current guidelines.
• The clinician was aware of, and complied with, the requirements of the Duty of Candour.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services