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Highfield Residential Care Home Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 17 April 2021

Highfield Residential Care Home is a care home providing accommodation and personal care for older people. The service can accommodate 31 people in an adapted building. At the time of the inspection there were 26 people living in the service. We found the following examples of good practice.

The risk of infection from visitors was minimised. People living in the service could select a named relative who could visit them in a dedicated room if they tested negative for Covid-19 infection. Arrangements could be for a person’s relative to be an essential care-giver if this was necessary for their wellbeing.

There was a video portal enabling people living in the service to see and speak with their family members. Relatives also received email updates from the registered manager about developments in the service particularly relating to keeping people safe from Covid-19.

New people were able to safely move into the service. A negative test for Covid-19 and a 14-day isolation period were in place. Health monitoring was completed both during the isolation period and afterwards to make sure people remained free from symptoms of infection.

The service was part of the government’s whole-of-service testing programme with people living in the service and staff regularly being screened to check they were free from Covid-19 infection.

There was enough personal protective equipment (PPE) including disposable gloves and aprons for staff and visitors. This equipment was being used in the right way.

The registered manager knew about government guidance for managing risks associated with Covid-19. There were up-to-date infection control policies including those specific to Covid-19 and infection outbreaks.

There were cleaning schedules in place. The service was neat and clean. Regular infection control audits were done by the infection control lead with actions followed up when necessary.

People living in the service had consultations with their doctor when necessary. The service received advice from specialist infection control nurses.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 17 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 17 April 2021

Caring

Good

Updated 17 April 2021

Responsive

Good

Updated 17 April 2021

Well-led

Good

Updated 17 April 2021